FAQ

What are the accepted payment methods? Are there any hidden fees or recurring fees?

We accept debit and credit cards payments via a licensed, regulated payment processor – Stripe. The registration fees for The Prop Game Evaluation Account is a one-time fee, and does not include any hidden charges or recurring charges.

Can the challenge fees be refunded if I have not started any trading?

No. After the credentials are sent to the user via an email or shown in their dashboard, the option to request for a refund is not possible. You can read more about this in our Refund Policy.

Are the challenge fees refundable?

Yes, in the case of the Pay as You Progress and 3-Step Challenge models. It’s worth noting that the fee will always be refunded to the trader upon the withdrawal of their very first profit split from the The Prop Game Account. The fees are not refundable in the case of Trade Now Pay Later, Insant Funding and Multiplier accounts.

How will I receive the withdrawal of my payouts?

All payouts will be processed through international bank transfer or Wise (USD). For users that choose Crypto option, we use USDT via ERC2o to send their rewards.

Is there a minimum withdrawal amount?

Yes, as processing fees can sometimes be higher than the intended withdrawal amount, there is a minimum withdrawal amount of USD 50 for all the payout requests. This includes Crypto payouts too.

Do you accept Crypto for payments or payouts?

Yes, we do. We are partnered with Forum Pay to process both payments as well as payouts. They instantly verify the consumer’s wallet, availability of funds and flag any security concerns through the help of Chainalysis and notify us if your Crypto address or wallet is blacklisted for any reason.

When can I request a withdrawal for my performance payout?

In Trade Now Pay Later model, first withdrawal request of the payout has to be after thirty (30) trading days from the execution of your very first trade on your Phase 3 account, unless you choose the biweekly add-on during the checkout.

In Pay as You Progress model, first withdrawal request of the payout has to be after thirty (30) trading days from the execution of your very first trade on your Phase 3 account.

In Instant funding model, a withdrawal request of the payout has to be after twenty five (25) trading days from the execution of your very first trade on your Instant account.

In Multiplier model, a withdrawal request of the payout has to be after two (2) trading days from the execution of your very first trade on your Phase 3 account.

In 3-Step Challenge funding model, a withdrawal request of the payout has to be after twenty five (25) trading days from the execution of your very first trade on your Funded account.

There is a minimum simulated profit of $50 to be eligible for a withdrawal of performance rewards.

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