FAQ

What trading platforms does The Prop Game offer?

At present, The Prop Game offers MT5as our trading platform of choice. We will be launching more platforms soon.

What instruments can I trade?

We provide forex pairs, metals, indices CFDs and energies. For the full list of tradable instruments, check the symbols listed on the trading platform from the partner broker’s terminal applications(PC/Mobile)

Do you offer MetaTrader 4/5 (MT4 and MT5)?

At present, The Prop Game offers the MetaTrader 5 platform as the main trading platform. We will be launching other platforms soon.

Can I merge my accounts?

Yes, you can merge your accounts upon request to support@thepropgame.com. However, we can only merge Phase 3 accounts in Pay as You Progress evaluation program. The accounts shouldn’t have any trading activity started yet.

What are the swap fees?

Swap fees vary for differing trading pairs. More information can be found on the cTrader platform under “Symbol Info“.

Swap fees are charged when you hold your positions overnight. Do take note that swap fees are tripled on Wednesdays for Forex/Metals, and Fridays for Energies/Indices. This fees are charged everyday after 00:00HRS (UTC+0).

Can the challenge fees be refunded if I have not started any trading?

No. After the credentials are sent to the user via an email or shown in their dashboard, the option to request for a refund is not possible. You can read more about this in our Refund Policy.

Are the challenge fees refundable?

Yes, in the case of the Pay as You Progress and 3-Step Challenge models. It’s worth noting that the fee will always be refunded to the trader upon the withdrawal of their very first profit split from the The Prop Game Account. The fees are not refundable in the case of Trade Now Pay Later, Insant Funding and Multiplier accounts.

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